1. Data We Collect
In the course of operations, ForestsNet LTD may collect the following categories of data:
- IP address — recorded automatically when accessing our services for security and abuse prevention purposes.
- Email address — collected only when contacting support or upon registration.
- Service usage data — billing information, transaction history, subscription parameters.
- Cookies and technical identifiers — used for proper website operation and analytics.
We do not collect sensitive personal data (passport details, financial credentials, etc.) without explicit user consent.
2. How We Use Data
Collected data is used exclusively for the following purposes:
- Service delivery — payment processing, licence activation and maintenance.
- Technical support — user identification upon request, resolution of technical issues.
- Security — protection against unauthorised access, DDoS attacks, and abuse.
- Violation prevention — detection of licence circumvention attempts and fraudulent activity.
- Service improvement — analysis of aggregated statistics for product development.
Data is not used for advertising purposes and is not shared with ad networks.
3. Third-Party Data Sharing
ForestsNet LTD does not sell or transfer your personal data to third parties, except in the following cases:
- Legal requirement — where disclosure is mandatory under applicable law or required by authorised government authorities.
- Payment providers — minimum necessary data for transaction processing is shared with payment systems (FreeKassa, etc.) solely for payment processing purposes.
- Rights protection — in the event of legal proceedings or protection of the company's legitimate interests.
In all other cases, your data remains confidential.
4. Data Storage
- All data is stored on servers located in the European Union (Germany, Finland; provider: Hetzner Online GmbH).
- Data is retained no longer than necessary for service delivery and fulfilment of legal obligations.
- Upon written request, user data may be deleted or anonymised within 30 days, unless prohibited by applicable law.
- Backups are stored in encrypted form and accessible only to authorised personnel.
6. Your Rights
Under applicable law, you have the right to:
- Request information about what data we hold about you.
- Correct inaccurate or outdated data.
- Delete your data ("right to be forgotten").
- Restrict processing of your data in certain cases.
- Receive a copy of your data in a machine-readable format (data portability).
To exercise any of these rights, send a request to [email protected]. We will process your request within 30 days.
7. Contact Information
Company
FORESTSNET LTD Company Number: 16720670 128 City Road, London, EC1V 2NX, United Kingdom
Email: [email protected] Telegram: t.me/forests_dev